Northway’s Commitment to Data Protection
Protecting the security and privacy of your personal information is important to Northway and to the way we conduct our business in compliance with laws on privacy, data protection and data security.
Through our websites, we will not collect any personally-identifiable information about you (e.g., your name, address, telephone number or e-mail address), unless you voluntarily choose to provide it to us (e.g., by registration). If you do not want your personal information collected, please do not submit it to us.
When you do provide us with personal information, we usually use it to respond to your inquiry, process your order or provide you access to specific account information. Also, to support our customer relationship with you:
We may store and process personal information to better understand your business needs and how we can improve our products and services; or we may use the information to contact you about our services and in support of your business needs or to conduct surveys to understand better our customers’ needs.
If you choose not to have your personal information used to support our customer relationship (especially direct-marketing or market-research), we will respect your choice. We do not now (and do not intend to) sell, rent or otherwise market your personal information to third parties.
Storage and Processing
Any data that we store is held on private secure servers with restricted access to staff members whereby the only data they can access is such that they can complete their contracted duties.
We only store information that is required to provide the services we are contracted to supply to our customers. Under no circumstances will Northway ask for any private data that is unrelated to services we provide.
Northway do not store any credit card details. All credit card transactions are provided directly via Paypal.
Sharing Your Information
We will not share your personal information with parties outside of Northway Communications. We will require opt-in consent from you for sharing such personal information.
We will share personal information with companies, organisations or individuals outside of Northway if we have a belief in good faith that access, use, or disclosure of the data is reasonably necessary to:
- Detect, prevent or otherwise address fraud, security or technical issues.
- Meet any applicable law, regulation or enforceable governmental request.
- Enforce applicable Terms of Service, including investigation of potential violations.
Non-Personal Information Collected Automatically
When you access our websites, we may automatically (i.e., not by registration) collect information that is not personally-identifiable (e.g., type of Internet browser and computer operating system used; domain name of the website from which you came; number of visits, average time spent, pages viewed). We may use this information to measure the use of our websites and improve their content.
No personal information should be submitted to our websites by children without the consent of their parent or guardian. Northway will not knowingly collect or use any personal information collected from children for any purpose whatsoever, including disclosure to third parties.
Northway takes precautions to ensure the security of your personal information and strives to keep it accurate. We carefully protect your personal information from loss, destruction, falsification, manipulation, and unauthorised access or unauthorised disclosure.
Compliance with GDPR and Data Protection
Northway is committed to complying with the Data Protection Act (DPA 1998) the General Data Protection Regulation (GDPR 2018).
As a Data Controller (as defined in GDPR) we try to be as clear and transparent as possible on the use of our customer data. This also allows you to contact us to find out which data we hold on you, amend, or delete.
Questions and Comments
If you have any questions or comments about Data Protection Policy (e.g. to review and update your Personal Information), please contact us at the address shown on our website.