"Any phone, any number, anywhere".
Hosted PBX
Northway Hosted PBX is a means for you to make and receive telephone calls using your broadband connection. You can enjoy all the features of a high end PBX without the need for any onsite equipment and at a fraction of the cost of traditional phone systems.
The system is hosted in our high availability data centre ensuring that calls can always reach your phone system, removing any dependency on your own offices.
Northway Hosted PBX seamlessly integrates multiple offices on to one central system where calls between offices are completely free, no matter where they are located in the World. Homeworkers can be added as remote extensions where they can make and receive calls exactly as they would from the office.
Hosted PBX adds all the normal PBX functions but goes even further. We can provide as many inbound numbers as you require on any UK area code as well as 0800 numbers or any other premium rate number and provide complex inbound number routing.
Northway Hosted PBX removes the need for expensive ISDN lines and comes complete with full maintenance and support. We don't even charge for tweaks and changes like many other suppliers do. Productivity can be enhanced through integration with Microsoft Outlook(or CRM) giving information for the incoming call on the users desktop.
Northway run a cluster of HP and Dell servers, which have virtualized containers providing the Soft switch, PBX, Billing, DNS and other services required to operate the ITSP service.
SIP traffic is routed back to London for breakout to the PSTN networks, with backup via internet transit which has direct peering with Northway's carriers.
Hosted PBX
lower your costs, raise your productivity...
Phones
Selection of IP phones...
Advanced Features
Optional extra's for your hosted pbx...
Music On Hold
Choose from our selection of music on hold tracks...
Special Points of Interest
- Low setup cost £250*
- Low monthly fee
- Genuine per second billing and NO connection charges
- Exceptionally low call rates
- PAYG billing via the web with detailed reports on calls
- FREE UK 01 or 02 incoming number
- Port existing BT numbers if required
- International incoming numbers
- No maintenance contract
- 3 month rolling contract with no tie in
- No additional charges for configuration changes
- No expensive leasing on legacy telecoms equipment
- Virtual PBX across multiple locations
- No onsite phone system
- UK based technical support
Standard Features
- Up to 100 Extensions
- British Voice Prompts
- Unlimited IVR Auto Attendants
- Call queuing with announcements
- Unlimited Conferencing
- Music On Hold
- Unlimited incoming numbers
- Operation times / night service
- personal address book
- Ring groups
- Optional Call Recording
- Optional call monitor / barge
- Voicemail to email
- 01 / 02 Fax to email
- Call forwarding
- Do Not Disturb
- Caller ID
- last Caller
- Call Park
Advanced Features
- Call park
- Global address book with click to dial
- Call manager panel
- Dynamic Conferencing
- Caller ID identification for incoming calls
- Call centre wallboard
- Outlook / CRM integration with on screen pop up of inbound calls
- Call recording
- Custom reports

